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Volunteer Retail Assistant

Ongoing

Description

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

• Customer service on the till • Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team • Greeting and helping customers • Replenishing the stock on the shop floor • Sorting donations • Helping present top items in window display and around the shop • Promoting the work of the Centre to the public

The impact you'll have

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year!

The skills you'll need

You will need to have the following skills in order to participate:

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities: • Over 16+ • Good spoken English needed – at least Entry Level 3 • The ability to contribute to a positive team culture and atmosphere • Be able to provide a friendly, high-quality service to customers • A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect • Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room. Manual handling training will be given.

Directions - public transport

Closest tube stations: Pimlico, Victoria & St James's Park. Buses stop on Horseferry Road

Location

110 Horseferry Road, SW1P 2EF

When

Schedule

Flexible times

Commitment

Ongoing

You will need

No specific requirements listed

Getting here

110 Horseferry Road, SW1P 2EF

CARDINAL HUME CENTRE

CARDINAL HUME CENTRE

Families, children and young people

The Cardinal Hume Centre is a non-profit organisation based in Westminster London. For more than 35 years we have helped families, children and young people to overcome poverty and avoid homelessness. We enable people to gain the skills they need to break out of poverty and build better lives. The Centre prides itself on its welcome and person-centred approach - we believe each person matters. We have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice.

Thank you for taking the time to find out more about us and for considering the Centre as a place to do your volunteering.

Our team of 65 staff are supported by more than 40 regular volunteers who work in different roles across the Centre and play an integral part in all that we do. You too can be a part of our team, helping individuals and families gain skills, overcome poverty and the threat of homelessness.

We have a fantastic building in South Westminster, close to Victoria, Pimlico & St James Park tube stations.

We ensure our volunteer roles are meaningful and rewarding and volunteers are supported and valued by our Volunteer Coordinator and a named supervisor.

We are one Centre, working towards a shared vision. Our values and behaviours describe how we want to work with everyone within our team, with organisations who share our aims and most importantly with the people who use our services or make their home with us.

Our Values are: Value each person; Welcome and include; Encourage potential; Work together; Learn reflect and improve.

'Each person matters; no human life is redundant. Every individual must be given the opportunity to live a life in which his or her basic needs are provided for and in which, so far as it is reasonably possible, their full potential is realised' Basil Hume 1923 - 1999