Adviser (Boston)
Description
You’ll interact directly with clients – this can be over the phone or face to face. You’ll provide clients with clear information about possible options, support them in understanding their choices, and empower them to take action.
The impact you'll have
You'll make a real difference to people's lives helping them resolve ongoing issues such as by writing letters or filling in forms
The skills you'll need
You will need to have the following skills in order to participate:
What do you need to have? You don’t need any specific qualifications but you’ll need to: ● be friendly, approachable and emphatic ● be non-judgmental and respect views, values and cultures that are different from your own ● have good listening skills ● have excellent verbal and written communication skills ● have experience of using telephone, IT and the internet ● be able to understand information and explain it to others
Directions - car
Nearest car park is Staniland car park 16 Fydell Cres, Boston PE21 8SS (we can reimburse parking expenses)
Location
Municipal Buildings, West Street, PE21 8QR
When
Start date
24/10/2025
End date
24/10/2030
Schedule
TUE 9-12:30PM
Commitment
Ongoing
Available Slots
1
You will need
Minimum age: 18
Getting here
Municipal Buildings, West Street, PE21 8QR
CITIZENS ADVICE MID LINCOLNSHIRE
Financial wellbeing and consumer rights
We need your help!
What we do...
At Citizens Advice Mid Lincolnshire we work with clients to empower them to confront the issues they are facing by equipping them with the necessary tools and information.
Another big aspect of our organisation is Research and Campaigns. We highlight issues in the local area based on our clients and feed this back on a national level. This is used to influence policy and prompt change to hopefully help combat the underlying structural issue/local issue.
Volunteers are at the heart of what we do...
We rely on our wonderful local volunteers to keep our services running. Without volunteers we wouldn’t be able to offer our assistance at the level we do. At the moment we are seeing a big demand for our service due to the current challenging climate. We need volunteers now more than ever!
Our volunteers are from a range of ages, come from a variety of backgrounds with different life experiences. We provide full training and no previous experience is required to join. You’ll just need to be polite, non-judgemental, have good listening skills, be competent with IT and willing to undertake our training.
What could you gain from volunteering?
Volunteering with us is a great way to give back to the community and develop some new skills. You could...
-Increase your employability -Meet and work with others from a range of backgrounds -Make a difference to our community and stay engaged with local issues -Improve client’s lives -Gain new knowledge about several key issues such as benefits and employment -Build on your confidence and skills -Make new friends -Volunteering with us:
Ellie has been volunteering with Citizens Advice Mid Lincolnshire for 1 year alongside her study:
'Volunteering for Citizens Advice Mid Lincolnshire has helped me so much with my confidence. It’s really helped me grow as a person!'
Come and join us!