Generalist Adviser

Our volunteer advisers talk to clients over the phone, face to face and online to explore what problems they’ve come for help with and find information about possible options.

Advisers then help clients to understand the information, and support them to take action.

Some examples of what you could do:

• Help a client with debts work out a reasonable amount to pay back, and make a phone call to an organisation they owe money to.
• Explore what benefits a client is entitled to and help them to complete a benefit application form.

Expectations:

• Training takes around 3 months if you attend 1 day per week.
• We prefer people who can commit to around 12 months volunteering.

Benefits:

• Helping people directly
• Positive community impact
• Learning about a range of issues in depth such as benefits, debt, housing etc.
• Problem solving and communication skills
• Increased employability
• Challenging and rewarding
• Full training given

Make a real difference in your local community.