Denbighshire Face To Face Advisers
Description
As a Face-to-Face Volunteer Adviser, you’ll provide confidential, impartial advice and information to clients in person at one of our local offices or outreach locations. You’ll help people resolve a wide range of issues — such as benefits, debt, housing, employment, and consumer rights — by listening, exploring options, and supporting them to take action. You’ll receive full training, ongoing support, and the opportunity to make a real difference in your community while developing valuable skills and experience
The impact you'll have
The impact of a Face-to-Face Volunteer Adviser locally in Denbighshire will be significant. By offering in-person advice and support, volunteers help: By Increased access to advice particularly for people in rural or digitally excluded areas who may struggle to get help online or by phone. Improve wellbeing by reducing stress and anxiety for clients facing complex or urgent problems. Strengthen communities by ensuring residents know their rights and can make informed decisions. Reduce poverty and inequality by helping people claim the benefits and support they’re entitled to. Build local trust through a welcoming, personal service that connects people with the help they need and overall, the role helps create a fairer, more supported community across Denbighshire The impact of a Face-to-Face Volunteer Adviser locally in Denbighshire will be significant. By offering in-person advice and support, volunteers help: By Increased access to advice particularly for people in rural or digitally excluded areas who may struggle to get help online or by phone. Improve wellbeing by reducing stress and anxiety for clients facing complex or urgent problems. Strengthen communities by ensuring residents know their rights and can make informed decisions. Reduce poverty and inequality by helping people claim the benefits and support they’re entitled to. Build local trust through a welcoming, personal service that connects people with the help they need and overall, the role helps create a fairer, more supported community across Denbighshire
The skills you'll need
You will need to have the following skills in order to participate:
Good Communication skills both written and verbal plus an understanding of IT
Directions - public transport
Bus stops on high street near office
Directions - car
Various public car parks around Denbigh
Location
23 High Street Denbigh, LL16 3HY
When
Start date
17/10/2025
Commitment
Ongoing
Available Slots
1
You will need
Minimum age: 18
Getting here
23 High Street Denbigh, LL16 3HY
CITIZENS ADVICE DENBIGHSHIRE
Financial wellbeing and consumer rights
Welcome to Citizens Advice Denbighshire. Our charity provides free, confidential, independent, and impartial advice & support for all. We can all face problems that seem complicated or intimidating. At Citizens Advice Denbighshire we believe no one should have to face these problems without good quality, independent advice.
That’s why we’re here to give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem. Our volunteers get to make a real difference in people’s lives every day. Whether helping someone manage debt, challenge an unfair decision, or access vital benefits, they see the positive impact of their time and effort directly in our community. Our volunteers say it gives them a strong sense of purpose and pride.
Volunteering builds valuable skills communication, problem solving, and understanding complex issues like benefits, housing, and employment rights. It’s great experience whether you’re looking to develop your career, get back into work, or simply keep your mind active