Reception Adviser
Description
Be the front face of our drop in services across Denbighshire , Greet and welcome clients , Complete initial assesssmments of client needs, fill in consent forms, signpost clients for help and book clients in for form filling appointments . Record interactions on our recording system.
The impact you'll have
Our volunteers are central to the smooth running of our advice service and as a Reception Volunteer you will be supporting our face to face drop in services , welcoming clients.
The skills you'll need
You will need to have the following skills in order to participate:
Friendly and approachable with good ability to manage client expectations in busy times
Directions - public transport
Public buses are available to Denbgh, Ruthin and Rhyl for our Drop in services
Directions - car
Parking available localy too
Location
23 High Street Denbigh, LL16 3HY
When
Start date
17/10/2025
Commitment
Ongoing
Available Slots
1
You will need
Minimum age: 18
Getting here
23 High Street Denbigh, LL16 3HY
CITIZENS ADVICE DENBIGHSHIRE
Financial wellbeing and consumer rights
Welcome to Citizens Advice Denbighshire. Our charity provides free, confidential, independent, and impartial advice & support for all. We can all face problems that seem complicated or intimidating. At Citizens Advice Denbighshire we believe no one should have to face these problems without good quality, independent advice.
That’s why we’re here to give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem. Our volunteers get to make a real difference in people’s lives every day. Whether helping someone manage debt, challenge an unfair decision, or access vital benefits, they see the positive impact of their time and effort directly in our community. Our volunteers say it gives them a strong sense of purpose and pride.
Volunteering builds valuable skills communication, problem solving, and understanding complex issues like benefits, housing, and employment rights. It’s great experience whether you’re looking to develop your career, get back into work, or simply keep your mind active