Administrator
Description
We’re looking for an Administrator to support the day-to-day running of the My Time Counselling Service.
You’ll play a key role in ensuring families and professionals receive timely information and support.
What you’ll be doing
- Acting as the first point of contact for incoming calls and enquiries
- Sending out referral forms, information and publicity materials
- Inputting and updating client data (training provided on CharityLog)
- Supporting the creation and distribution of flyers and documents
- Providing general admin support to keep the service running smoothly
What you’ll get
- Training, support and supervision
- Valuable admin and charity sector experience
- The chance to develop new skills and help families during challenging times
- Travel expenses (public transport or 40p per mile) plus £5 daily lunch allowance
- Job reference after 6 months of volunteering
Additional information
This role requires a DBS check (cost reimbursed after 6 months of continued volunteering).
The impact you'll have
You’ll be making a real difference behind the scenes, ensuring families are supported quickly, information is shared efficiently, and a vital counselling service can focus on helping children and young people thrive.
The skills you'll need
You will need to have the following skills in order to participate:
- Confident using Microsoft Word, Excel and Outlook
- Good verbal communication skills
- Able to work independently and as part of a team
- Comfortable communicating with people from all backgrounds
Directions - public transport
EPC offices are on Fore Street, Edmonton N9, which is well served by train and buses. Easy access to Liverpool Street main station.
Directions - car
Easy access to/from North Circular/A10
Location
311 Fore Street, N9 0PZ
When
Start date
09/02/2026
Commitment
Ongoing
Available Slots
1
You will need
Criminal record check required
Minimum age: 18
Getting here
311 Fore Street, N9 0PZ
EVERY PARENT & CHILD
Families, children and young people
Every Parent & Child is a registered charity supporting children, young people and families in the London Borough of Enfield and surrounding areas. We work with children aged 5 to 18, particularly those facing challenges at home or in school, to help them feel confident, supported and able to thrive.
Our work focuses on advancing children's education and wellbeing, regardless of culture, beliefs or language. We support children who need extra help due to difficulties in their home or school environment, ensuring they have the right emotional, practical and family support to stay engaged with learning and reach their potential.
Through services such as counselling, family support and targeted interventions, we help children develop confidence, resilience, coping strategies and positive relationships, giving them the foundations they need to succeed in education and in life.