Become A Call Companion
Description
Our Re-engage Call Companion service connects a volunteer with an older person, aged 75 or over, who is experiencing loneliness and isolation. As a Re-engage Call Companion volunteer, you’ll make a regular phone call, typically once a week, to foster friendship, enjoyment and conversation.
This role description sets out the aims and expectations of the role, your responsibilities and Re-engage’s commitment to supporting you as a volunteer.
Your role:
Call the older person you’ve been matched with for approximately 20-30 minutes, usually once a week.
Provide companionship over the phone by talking about interests, experiences and by providing a listening ear.
Maintain the boundaries set out in our training and report any concerns to Re-engage.
Keep your knowledge and training up to date by reading our volunteer newsletter – Re-engage Matters – sent monthly by email.
To become a Re-engage Call Companion you’ll need to:
Complete an induction – you might choose to attend a group induction or watch our pre-recorded video.
Submit an ID check – you’ll need either a passport, driving licence, national insurance number or national identity card to do this.
Provide a character reference – your referee can be an employer, a colleague, a friend, neighbour or community representative.
Complete online training – these modules will help you get the most out of the role and take approximately one hour to complete.
Practical details:
A flexible, homebased volunteering role that fits around your availability.
No personal details are ever shared with your match, with calls made via our secure befriending platform.
To keep our services free for older people, we can’t pay expenses for this role.
You’ll be over 18 and able to commit to 12 months of volunteering (approximately 26 hours over a year).
When
Schedule
Flexible times
Commitment
Self Managed
You will need
Minimum age: 18
Re-engage
Mental health and wellbeing
Re-engage is a charity that is positive about older age and focused on reducing loneliness in later life, so that people can enjoy social lives and friendships, however old they are.
We bring people together in communities across the UK, creating meaningful connections and shared experiences for people aged 75 and over who are feeling lonely or socially isolated.
Our volunteers play a vital role in building kinder, more connected communities - giving older people something to look forward to and the chance to form real friendships.
People who may once have felt very alone often tell us they now feel valued, supported and part of a group. We help make sure that people know they matter, well into later life.