Debt Advice Administrator
Description
At The Salvation Army we are committed to supporting individuals and families facing financial hardship with practical guidance and compassionate care.
As a Debt Advice Service Support Volunteer, you will help create a welcoming and supportive environment for clients while assisting with important administrative tasks that enable the service to run smoothly and professionally.
This role offers an opportunity to contribute to meaningful work that supports people navigating debt and financial difficulty, while gaining valuable administrative experience within a supportive team.
Location: To be agreed with local Debt Advice Service
Time Commitment: Approximately 2 hours per week or fortnight
The impact you'll have
As a Volunteer, you will:
- Support the smooth delivery of debt advice services
- Help maintain a confidential and organised office environment
- Contribute to creating a calm and reassuring space for clients
- Assist qualified advisers in ensuring accurate records are maintained
- Play a part in supporting individuals as they take steps toward financial stability
Your reliability and attention to detail will directly support vulnerable people receiving vital advice.
The skills you'll need
You will need to have the following skills in order to participate:
We are looking for volunteers who have:
- An interest in the work and mission of The Salvation Army
- The ability to maintain strict confidentiality
- Good organisational and administrative skills
- Accuracy in recording information
- Reliability and attention to detail
- Basic computer literacy
No specialist financial knowledge is required, but professionalism and discretion are essential. You will receive full training and ongoing support from the Debt Advice Team.
When
Schedule
Flexible times
Commitment
Ongoing
You will need
Criminal record check required
THE SALVATION ARMY
Health, disability and social care
The Salvation Army is a Christian church and charity working across the UK and Ireland to support people and communities in need. Our work is rooted in faith and driven by a commitment to love, serve, and stand alongside people in practical and meaningful ways.
We support individuals and communities through a wide range of services including homelessness, addiction, unemployment, modern slavery, debt, and isolation.
Volunteers play a vital role in bringing this work to life. We offer a wide range of volunteering opportunities and warmly welcome people from all backgrounds to get involved, contribute their time and skills, and help make a positive difference in local communities.
Come and be part of something that makes a real difference, in your community and in the lives of others.